About QTS

QTS offers critical end-of-line services for medical device OEMs including finished device assembly, packaging and sterilization management. QTS is part of the Cretex Medical family of companies. Learn more at www.qtspackaging.com and www.cretexmedical.com.

Director of Engineering Ideal Candidate Profile

The Director of Engineering leads technical capabilities across product life cycles to drive profitable growth, commercialize complex medical device programs, improve manufacturing performance, and deliver differentiated end-of-line solutions, including assembly, cleaning, packaging, labeling, and sterilization management, while translating business strategy into priorities, investments, talent plans, and measurable quality, delivery, cost, compliance, and customer outcomes.

Director of Engineering Job Summary

• Lead technical business development to achieve revenue, margin, and strategic growth objectives by partnering across Sales, Marketing, Operations, Quality, and Finance to qualify and pursue opportunities aligned with company capabilities.
• Translate customer needs into differentiated, manufacturable, and commercially viable solutions through credible technical engagement with prospective and existing customers.
• Own technical proposals, feasibility assessments, manufacturing concepts, capital and risk requirements, cost models, and launch strategies to improve pipeline quality and opportunity conversion.
• Build customer confidence and expand existing accounts by clearly communicating capabilities, risks, tradeoffs, and implementation plans across end-of-line and other value-added services.
• In partnership with the VP of Technology, develop and execute a scalable, compliant, and cost-effective roadmap for medical device end-of-line capabilities, including technology selection, process development, equipment and controls strategy, testing, inspection, validation, and documentation across manual, semi-automated, and automated processes.
• Integrate end-of-line requirements early in opportunity qualification and new product introduction to reduce risk, accelerate commercialization, and meet customer and business requirements.
• Lead successful commercialization of new medical device programs from feasibility through validated production and transfer to operations, ensuring manufacturability, end-of-line requirements, technical deliverables, risk controls, resources, and launch-readiness criteria are addressed early.
• Drive disciplined launch execution by resolving and escalating technical issues, ensuring processes and documentation are complete and capable, and using post-launch reviews to reduce delays, cost, instability, technical escapes, and corrective work.
• Provide leadership for process validation, packaging validation, cleaning validation, sterilization validation management, equipment qualification, and verification activities within the position’s scope.
• Partner with Operations and Quality to resolve complex manufacturing problems and implement sustainable corrective and preventive solutions.
• Standardize and continuously improve engineering practices across programs, processes, and facilities where appropriate.
• Support customer and regulatory audits as the senior technical representative for applicable engineering and end-of-line processes.
• Maintain current knowledge of medical device manufacturing standards, regulatory expectations, and relevant end-of-line technologies.
• Build an accountable, customer-focused, and commercially oriented engineering organization capable of supporting growth and operational performance.
• Translate business strategy into engineering priorities, annual objectives, staffing plans, capability-development plans, budgets, and measurable results.
• Develop engineering leaders and technical talent through clear expectations, coaching, succession planning, targeted development, and performance accountability.
• Ensure engineering resources are aligned with the highest-priority growth, launch, customer, compliance, and operational needs.
• Establish appropriate technical governance, design reviews, program reviews, and escalation practices.
• Promote collaboration across Sales, Marketing, Operations, Quality, Supply Chain, Customer Service, and Finance.
• Create a culture of disciplined execution, continuous improvement, technical curiosity, urgency, and follow-through.

Director of Engineering Skills and Experience

Minimum Requirements, Education & Experience (incl. KSA’s and certifications)

• Bachelor’s degree in engineering or a closely related technical field.
• Ten or more years of progressive engineering, product-development, manufacturing, or technical operations experience.
• Five or more years of leadership experience, including responsibility for technical teams, engineering leaders, budgets, priorities, and organizational performance.
• Significant experience in medical device contract manufacturing, medical device operations, or a closely related regulated manufacturing environment.
• Direct experience developing, commercializing, managing, or overseeing medical device end-of-line capabilities, including multiple areas such as assembly, cleaning, packaging, labeling, and sterilization management.
• Demonstrated experience leading complex medical device programs from technical feasibility through process development, validation, launch, and transfer to routine production.
• Proven track record of supporting profitable growth through technical business development, including customer engagement, opportunity qualification, solution development, technical proposals, cost modeling, estimating, and conversion of opportunities into new or expanded business.
• Working knowledge of medical device Quality Management Systems, including ISO 13485, risk management, process validation, change control, and applicable regulatory requirements.
• Business and commercial acumen; customer-facing technical leadership; strategic capability development; new product commercialization; financial analysis and capital planning; structured problem-solving; clear written and verbal communication; and demonstrated accountability for measurable results.

Desirable Criteria & Qualifications

• Advanced technical or business degree.
• Experience establishing or expanding end-of-line manufacturing services as a commercial offering.
• Experience with medical device assembly automation, cleaning systems, packaging equipment, labeling systems, and sterilization suppliers or partners.
• Knowledge of packaging-system development, packaging validation, cleaning validation, and sterilization validation management.
• Experience supporting requests for quotation, technical proposals, customer presentations, and complex commercial negotiations.
• Experience developing strategic technology roadmaps and capital-investment business cases.
• Working knowledge of ERP, MRP, product life-cycle management, project-management, and customer relationship management systems.
• Project Management Professional, Lean, or Six Sigma certification.

What Is It Like to Work for QTS?

At QTS, we are passionate about quality as the services we provide have a direct impact on the quality of life for others and we pride ourselves on our culture and work environment.  Here are some of the things that employees have said about working at QTS:

“I would describe my coworkers as kind and friendly.”

“… I interned at QTS, then I went back to school… I was brought on as a shared service engineer, then I moved into a role with more customer interaction associated with it. All in all, a good fun ride so far and I can’t wait to keep it going!”

“Three words that I would use to describe QTS’s culture are Respectful, Fast-paced, and Fun!”

We encourage you to explore the many opportunities that Quality Tech Services could offer you as an employee and as a valued team member.

#LI-JW1

This pay range reflects the base hourly rate or annual salary for positions within this job grade, based on our market-based pay structures. Actual compensation will depend on factors such as skills, relevant experience, education, internal equity, business needs, and local market conditions. While the full hiring range is shared for transparency, offers are rarely made at the minimum or maximum of the range.

All Employees:

Our 401k retirement savings plan with a company match contribution; onsite health clinics, discretionary holiday bonus program (based on years of service), Cretex University, 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost, wellness program with incentives, an employee death benefit, and employee sick and safe leave are available to all Cretex employees. 

20+hours:

Cretex’s medical benefit package includes: comprehensive medical insurance with access to virtual providers; dental insurance (Little Partners Dental benefit covers services 100 percent for children 12 and younger when seen by a Health Partners in network provider); vision insurance; a pre-tax health savings account, healthcare and dependent care pre-tax reimbursement accounts; paid holidays, paid time off; and our discretionary profit sharing program are available to employees working 20+ hours/week. 

30+ hours:

Parental Leave, accident and critical illness benefits, optional employee, spouse, and child life; short and long term disability; company provided life insurance; and tuition assistance programs are available to employees working 30+ hours per week. 

(Some benefits are subject to eligibility criteria.)

Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, marital status, family status, status with regard to public assistance, or any other protected status as required by law.  

Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.