About QTS

QTS offers critical end-of-line services for medical device OEMs including finished device assembly, packaging and sterilization management. QTS was founded in 2001 and is part of the Cretex Medical family of companies.

• Purpose: To have a positive impact on people.
• Mission: Make it easier to get products to patients.
• Values: Integrity, Collaboration, Communication, & Leadership

Learn more at www.qtspackaging.com and www.cretexmedical.com.

Production Supervisor I Position Summary

Responsible for directing and coordinating manufacturing processes and staff to ensure production objectives are achieved at the lowest cost consistent with customer delivery and quality requirements. This role drives continuous improvement in the methods of manufacturing and ensures a safe and procedurally compliant work environment. This position will be based out of our facility located in Bloomington, Minnesota (55438).

Production Supervisor I Duties and Responsibilities

• Maintain workflow by monitoring steps of the process; setting processing variables; observing control points and equipment; monitoring personnel and resources; studying methods; implementing cost reductions; developing reporting procedures and systems; facilitating corrections to malfunctions within process control points; initiating and fostering a spirit of cooperation within and between departments
• Ensure the production schedule is attained and issues are resolved in a timely manner
• Maintain quality and safety by establishing and enforcing standards
• Manage employee performance to include communicating and delivering annual performance goals, annual performance reviews, employee recognition, training and development, coaching, and counseling
• Lead staff through visual metrics and tiered accountability meetings
• Monitor staffing levels and partners with Human Resources on talent management initiatives
• Enforce company standards by following and enforcing policies and procedures
• Complete special projects as needed
• Drive process improvements in quality, delivery, inventory, and safety procedures
• Ensure work instructions, set-up sheets, and checklists are used and understood
• Enter production information into the ERP system on a timely basis
• Support and comply with the company Quality System, ISO, and medical device requirements
• Read, understand, and follow work instructions and standard work
• Partner with other business segments: sales/marketing, customer service, engineering, quality, and finance
• Understand customer needs and the core business markets we serve
• Ensure business systems are implemented, maintained, and functioning properly
• Participate in required company meetings
• Maintain an organized work area (5S)
• Participate in the Operational Excellence Program
• Other duties as assigned

Production Supervisor I Requirements/Qualifications

• 3+ years of experience leading processes and teams in a manufacturing environment
• Review related manufacturing paperwork for accuracy
• Ability to consistently achieve short and long-term business results
• Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint, Publisher, Teams)
• Clear and effective verbal and written communication skills
• Strong attention to detail and organizational skills
• Ability to work in a fast-paced team environment
• Ability to prioritize and multitask
• Clear and effective verbal and written communication skills; comfortable speaking in front of people/groups
• Able to work independently, taking initiative, and following up on issues or concerns
• Ability to consistently achieve short and long-term business results
• Experience with progressive discipline.

Production Supervisor I Preferred Knowledge, Skills and Abilities

• Associate Degree in a Business or Technical field
• Lean Practitioner Certification
• Supervisory Certificates
• Functional experience
• Quality and/or Operational Excellence training such as Lean, Six-Sigma, ASQ-CQE, etc
• Working knowledge of ISO 9001/13485
• Mechanical Aptitude
• Continuing Education; including participation in local chapters, associations, and/or organizations
• Current or previous contract manufacturing experience preferred

What Is It Like to Work for QTS?

At QTS, we are passionate about quality as the services we provide have a direct impact on the quality of life for others and we pride ourselves on our culture and work environment. The tenure of our staff ranges from recently hired to 20+ years!  Check out some of things that employees have said about working at QTS:

• "We are a family."

• "After so many toxic work environments, coming to QTS was like finding a harbor in a storm! Coming here was one of the best professional decisions I’ve ever made!”

• "I would describe my coworkers as kind and friendly."
• "Three words that I would use to describe QTS's culture are: Respectful, Fast-paced, and Fun!"

We encourage you to explore the many opportunities that Quality Tech Services could offer you as an employee and as a valued team member.

Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, veteran status, marital status, family status, status with regard to public assistance, or any other protected status as required by law.

Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

This pay range reflects the base hourly rate or annual salary for positions within this job grade, based on our market-based pay structures. Actual compensation will depend on factors such as skills, relevant experience, education, internal equity, business needs, and local market conditions. While the full hiring range is shared for transparency, offers are rarely made at the minimum or maximum of the range.

All Employees:

Our 401k retirement savings plan with a company match contribution; onsite health clinics, discretionary holiday bonus program (based on years of service), Cretex University, 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost, wellness program with incentives, an employee death benefit, and employee sick and safe leave are available to all Cretex employees. 

20+hours:

Cretex’s medical benefit package includes: comprehensive medical insurance with access to virtual providers; dental insurance (Little Partners Dental benefit covers services 100 percent for children 12 and younger when seen by a Health Partners in network provider); vision insurance; a pre-tax health savings account, healthcare and dependent care pre-tax reimbursement accounts; paid holidays, paid time off; and our discretionary profit sharing program are available to employees working 20+ hours/week. 

30+ hours:

Parental Leave, accident and critical illness benefits, optional employee, spouse, and child life; short and long term disability; company provided life insurance; and tuition assistance programs are available to employees working 30+ hours per week. 

(Some benefits are subject to eligibility criteria.)

Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, marital status, family status, status with regard to public assistance, or any other protected status as required by law.  

Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.